Trusted Gems Pvt Ltd – Privacy Policy
Your Information, Our Commitment to Protection
Effective Date: May, 12, 2025
Welcome to Trusted Gems Pvt Ltd. We are deeply committed to protecting your privacy and ensuring your personal information is handled with care, transparency, and in accordance with best practices. This Privacy Policy outlines how we collect, use, store, and protect your information when you access our website [www.trustedgems.lk] and related services, including direct login and social media login options.
A privacy policy is a legal statement that explains how a company collects, uses, protects, and shares user data. It also informs users of their rights related to personal information and the way that information is managed.
When you register an account or log in to our website—either directly or via social media—we may collect the following personal information:
Full name
Email address
Profile photo (if logged in via social media)
Social media account information (based on permissions granted)
Billing/shipping address
Usage and activity data
We may also gather:
Login Data: Login timestamps, IP address, device/browser type
Interaction Data: Pages visited, products viewed, actions taken on the website
We use the information collected for legitimate purposes, including:
Authentication – Verifying your identity when logging in
Account Management – Managing your preferences and profile settings
Personalization – Enhancing your shopping and browsing experience
Order Fulfillment – Processing and shipping your purchases
Communication – Sending you relevant notifications, order updates, or promotional offers (with your consent)
Security & Fraud Prevention – Detecting, preventing, and addressing unauthorized or harmful activity
Trusted Gems does not sell or rent your personal information to third parties. We may share your data only in the following scenarios:
Third-Party Service Providers – Hosting, analytics, shipping, or marketing partners who assist in delivering our services
Legal Compliance – If required by law, legal process, or to protect our rights or the rights of others
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.
As a user, you are entitled to the following rights:
Access – Request a copy of your personal data we hold
Correction – Request corrections to any inaccurate or incomplete information
Deletion – Request deletion of your personal data (subject to legal and operational requirements)
Objection – Object to the processing of your personal information under certain circumstances
You may exercise any of these rights by contacting us directly.
If you choose to log in via a social media platform (e.g., Google, Facebook), you grant us permission to access specific information from your profile based on your settings with the provider. We use this information only to create or manage your Trusted Gems account.
We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the new policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out to us at:
📧 Email: info@trustedgems.lk
🌐 Website: www.trustedgems.lk
Thank you for trusting us with your information. Your privacy matters to us.